Privacy Policy

Privacy Policy – Elucidate Studios

Effective Date: November 2024

At Elucidate Studios, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or engage in our wedding photography services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect both personal and non-personal information in order to provide our photography services and improve the user experience on our website.

a. Personal Information

Personal information is information that can be used to identify you. This includes, but is not limited to:

Contact Information: Your name, email address, phone number, mailing address.
Payment Information: Credit card details or other payment information (handled securely through our payment processors).
Wedding Details: Wedding date, venue, event schedule, etc., when you book a service with us.
Communication: Any information you share with us through forms, emails, phone calls, or during consultations.

b. Non-Personal Information

Non-personal information is data that cannot be used to identify you individually. This may include:

Usage Data: Information about how you access and interact with our website, such as your IP address, browser type, device information, and the pages you visit.
Cookies: We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us improve our website functionality and personalize your experience. You can control cookie settings through your browser settings.

2. How We Use Your Information

We use the personal and non-personal information we collect for the following purposes:

To Provide Services: We use your personal information to book, confirm, and deliver photography services, including consultations, event photography/videography, and post-production editing.
To Process Payments: We may use payment information to process deposits, balances, and any other charges related to the services you book with us.
To Communicate with You: We may use your contact details to send you information related to your bookings, such as confirmations, reminders, invoices, and updates.
To Improve Our Website and Services: We use non-personal information to monitor usage patterns, improve the website functionality, and enhance the user experience.
To Send Marketing Communications: If you opt-in, we may send you promotional emails about our services, new offers, or special events. You can unsubscribe from these emails at any time.
To Comply with Legal Obligations: We may need to use or disclose your information to comply with applicable laws, regulations, or legal processes.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. Our security measures include encryption of sensitive data, secure payment processing, and limiting access to your information to only those employees or contractors who need it to perform services on your behalf.

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We respect your privacy and will never sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share personal information with trusted third-party service providers who assist us with services such as payment processing, website hosting, or printing and delivering albums and prints.
Legal Requirements: We may disclose your personal information if required by law, such as to comply with a subpoena, court order, or other legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any changes to this policy as a result of such transfers.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can update or correct any inaccurate or incomplete information.
Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain certain data.
Opt-out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe at any time by following the "unsubscribe" link in the email or contacting us directly.
Cookie Preferences: You can control cookie settings through your browser, including blocking or deleting cookies. Note that some website features may not function properly if cookies are disabled.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. These technologies help us analyze trends, administer the website, track users' movements around the site, and gather demographic information.

You can manage your cookie preferences through your web browser settings. Most browsers accept cookies by default, but you can usually modify your browser to decline cookies or alert you when cookies are being sent.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by Elucidate Studios. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Elucidate Studios does not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.